Bad example: to sound like you are emotional about this
Good example: to sound like you are passionate about this
Taken from the video "Chris Voss: "Never Split the Difference" | Talks at Google" at 23:50.
Bad example: to sound like you are emotional about this
Good example: to sound like you are passionate about this
Taken from the video "Chris Voss: "Never Split the Difference" | Talks at Google" at 23:50.