Do you know the right Copilot Lingo?

“I asked Copilot to pull the sales deck, but nothing happened.”

Sounds familiar? Chances you were using the personal Copilot, while the deck lives in your Office 365 tenant. In the Microsoft world, not all Copilots are equal. Add Agents and Connectors to the mix and you can easily get lost.

Know your Copilots

Type	Where to find it	✅ What it can reach	Typical ask
Personal Copilot	Windows taskbar copilot.microsoft.com bing.com	Public web Your Microsoft (consumer) account	“What’s the best way to do XYZ?”
Microsoft 365 Copilot	O365 Waffle Menu m365.cloud.microsoft Google “M365 Copilot”	Public web Your entire tenant (Teams, Outlook, SharePoint, etc.) Microsoft Agents	“What happened on Project XYZ while I was on leave?”
Product Copilots	Next to the search bar in each app (e.g., Azure, Power Apps, Excel)	Only that product’s docs Current context (e.g., current spreadsheet)	“How do I snapshot a VM?”

Agents ≠ Copilots

Agents are not the same as Copilots. In fact, Office 365 Copilot can invoke Agents. There are task-specific AIs with their own memory.

There are 3 main types of Agents within the Microsoft world:

Built-in Agents – Research, image creation, and more
SharePoint Agents – Pointed at sites or libraries for focused intelligence
Custom Agents – Fully customized Agents with custom prompts, behaviours and knowledge (O365 Data or External)

Copilot Connectors

Copilot Connectors (aka Graph Connectors) are gateways to access data from custom Agents. By default your tenant is configured for SharePoint Copilot Connectors (that's how SharePoint Agents access your data) but you can also roll your own connectors to access external Enterprise Data (SQL, Jira, Zendesk, etc.).