Do you always follow up your clients?

If you have sent an email to a client and the ball is always in their court, you need to make sure that they keep playing.

The best way to do this is to make sure you follow up all communications that require a reply, whenever you feel that a bottleneck is forming.

The best ways to follow up a client are:

• Use email
  If there is no response, find the original email and resend
• Use IM or Teams See our Rules To Better Instant Messenger
• Use the phone
  Call them