Do you know how to use SNOM VOIP phones? (Physical Phones + Microsoft Lync)
Last updated by Brady Stroud [SSW] over 1 year ago.See history This rule has been archived
Archived Reason: Outdated - SNOM phones and Microsoft Lync are no longer widely used or supported. See https://www.ssw.com.au/rules/rules-to-better-microsoft-teams/
Using Microsoft Teams? We recommend you check out the latest phone here: Do you know how to use the Yealink T55A Microsoft Teams phone?
Using SNOM phones, transferring a call, creating a conference call, or making an internal call, is very easy.
Video: How To Use VOIP Phones (Integrated with Microsoft Lync 2013) with Brooke Rooney (3 min)Transferring a call
- While speaking to Mr Northwind, press (Hold)
 - Press (Directory)
 - Then choose a person from the list
 
OR
Dial the external number, press (Tick)
- Tell the staff member "Mr Northwind for you"
 - Press (Transfer), press (Tick)
 
Making a conference call (up to 5 people)
- While speaking to Mr Northwind, press (Hold)
 - Press (Directory).
 - Then choose a person from the list
 
OR Dial the external number, press (Tick)
- Tell the staff member "Adding you to a conference call"
 - Press (Conference) to start the conference
 
Making an internal call
- Lift handset (or press speaker)
 - Press (Directory)
 - Choose a person
 - Press (Tick)
 
