Do you know who to put in the "To:" field?

Make sure that anyone tasked in emails is explicitly added to the "To:" line. This helps them identify emails where they have tasks.

A fair percentage of people open an email and don’t read who is on the "To:" or "Cc:" lines.


To:	@SSWScrumDogs
Cc:
Subject:	Northwind App - Update work items

Can everyone make sure to update your work items as you work on them?

Figure: Bad example - Mark can’t search for tasks that have been assigned to him


To:	@SSWScrumDogs, Mark
Cc:
Subject:	Northwind App - Update work items

Can everyone make sure to update your work items as you work on them?

Figure: Good example - Mark can filter his emails based on whether his name is on the "To:" field