Do you use Dynamics 365 App for Outlook?

Last updated by Tiago Araújo [SSW] 3 months ago.See history

We used to use the CRM Outlook Client Plugin for tracking emails and appointments in Outlook. With the latest Dynamics update, now we have another choice, the Dynamics 365 Outlook App, which is much lighter than the plugin.

track email in outlook
Figure: Track an email in Outlook with Dynamics 365 App

track email in owa
Figure: Track an email in OWA with Dynamics 365 App

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