Do you know how to reply 'Done' after fixing a bug?

When replying to a bug in an email, make sure your response helps everyone understand the current state, what you found, and how it was resolved.

1. Investigation details

Share what you discovered about the issue.

If you already know the cause, describe it clearly
If you are still investigating, explain what you have checked and what possible causes you ruled out

Describe how you fixed the problem.

Include a short code snippet or example if it helps others understand the change.

Explain the most up-to-date situation for the bug.

If the bug is fixed, include a screenshot showing the working result
If it’s not yet fixed, ask the reporter for more details so you can continue investigating

Note: For clarity, "Done" (or "Not done" / "Already done" / "Partially done") should be the first word(s) of the email.


To:	John
Subject:	RE: 🐛 SSW.Website - Can't access website

✅ Done - Bug has been fixed

Investigation:
As per the error message you provided below, it’s a timeout issue.

Solution:
I have increased the timeout threshold in the connection string.

Current Status:
The site is working now.

Figure: Good example - Replying to a bug with the details