Do you integrate Dynamics 365 and Microsoft Teams?
Last updated by Brady Stroud [SSW] about 1 year ago.See historyThe Dynamics 365 app for Microsoft Teams lets you share records with colleagues without leaving the app. Instead of sharing non-descriptive URLs, use the integration to provide more context.
There are two ways to share a Dynamics 365 record in Teams:
1. Share in a chat
You can quickly share a record in a conversation.
Click the + button in the text box | Dynamics 365 | choose a record | Send.
2. Add as a tab
If your team needs frequent access to a record, you can add it as a tab.
Click the + button in the top bar | Dynamics 365 | choose the record | Save.