Do you make the communication more efficient by referring back to a subject of an email?
Last updated by Tanya Leahy [SSW] 4 months ago.See historyUse IM to chase up that important email. You can make it easy for everyone (or at least give them the context of your questions) by pasting the email subject.
I sent you an email just now, please approve
Figure: Bad example - client need to filter his emails manually
I need you to reply to my email... Subject: CBA Software Audit
Figure: Good example - client can search your email based on the subject
Tip: Use text formatting
To make your messages more visually appealing, you can use "> {{ MESSAGE }}" in Microsoft Teams chats to highlight your message as a quote. This works particularly well when you want to refer to an email subject, i.e: