No Hello - Do you ask the question straight away?

Please don't say just 'Hello' in chat. It's as if you called someone on the phone and said "Hi!" and then put them on hold!

When you do that, you're simply making the other person wait for you to phrase your question, which generates low productivity.

Now that you've avoided just saying hello, if you're calling them, just be sure to give them a warning

No Hello - Say Goodbye to Time Wasting with this Simple Productivity Trick | SSW Rules (6 min)

Shorter Video (1 min): Adam Cogan talks about a common mistake on IM - just saying "Hey" or "Hello" without explaining the context.

The same goes for:

"Hey, are you there?"

--Waits for response before continuing--

Bad example - Left waiting for a response

"Hi Bob, do you have a sec?"

Bad example - No context

"Ping"

Bad example - They're left waiting for you to ask a question

Instead of doing this, just ask the question!

"Hey, are you happy for me to publish the CTF Form?"

Good example - You have given immediate context

More info on nohello.net.