Do you purchase online as your 1st option, think of your experience, and have a voice?
Last updated by Tiago Araújo [SSW] over 3 years ago.See historyWe want a world of great user interfaces so when purchasing online cast a critical eye (or complimentary eye) over your experience. If you see something painful (or cool), then take a screenshot and tweet and share your experience.
More info on Customer Experience on Adam's blog: From UX to CX – Improving the Customer Experience.
oembed: https://twitter.com/PennyWalker_SSW/status/1269844555496452096
Figure: Positive shopping tweet
The above was also posted on Facebook.
Figure: Negative shopping tweetHere's an example of dangerously bad UI: this eBay user has 100% positive feedback, as the comments demonstrate. pic.twitter.com/cr5n05FUn9
— Ryan C. Gordon (@icculus) October 3, 2015