Do you know the four standard email types?
Last updated by Tiago Araújo [SSW] over 2 years ago.See historyAll business emails (that are useful) should be in one of the 4 following formats:
-
FYI - Used to spread information
- Daily Scrum - Report on daily progress in a Sprint
- Sprint Review/Retro emails
- Sprint Planning emails, etc
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Tasks - Used to send direct numbered tasks
- To Myself - to send yourself a task, and CC interested parties
- Tasks to one or more other people
- Test Please - Used to request testing and/or acceptance of a task
- Done - Used when replying to a task, showing details of what has been done
If your email doesn't fit into one of the above categories, it probably doesn't need to be sent.