Do you know the best software for email templates?

Last updated by Brady Stroud [SSW] about 2 months ago.See history

When sending repetitive emails, consistency across the organization is crucial. This ensures that past emails can easily be searched months after being sent. Email templates can help achieve this by ensuring that all communications are uniform and professional. With many email template options on the market, it is important to choose one that is enterprise ready.

Video: Email Template Showdown: We Put the Top Tools to the Test! | Tanya Leahy | Rules (16 mins)

Options ✅ Pros ❌ Cons
Outlook Templates Simple to create, easily shared via SharePoint Must create a new email, can't be used for meeting invites in calendars
My Templates Simple to create Can't be shared, 32KB limit, stored on the server
Signatures Rich text, simple to create Stored locally, can't be shared, size restricted
Quick Parts Rich text Stored locally, can't be shared
Word Documents on SharePoint Rich text, easily shared Need to switch between windows to use
Dynamics 365 Email Templates Rich text, shared, access to contact data Complex setup, font issues, doesn't work with meetings, template duplication
officeatwork Content Chooser Rich text, easily shared, simple setup Templates must be manually updated

More information

With a variety of options available, each offering unique features for customization, automation, and integration, we’ve narrowed down a summary for each of the top contenders.

Option 1 - Outlook Templates

Simple to create and can be shared easily (e.g., via SharePoint). However, a new email is always generated from these templates, so they cannot be used for email replies or for calendars without manual copying and pasting.

Figure: Bad example - Outlook Templates are easy to share but have limitations with creation and calendar integration

More information on Outlook Templates.

Option 2 - My Templates

Simple to create but can't be shared with other users, have a 32KB limit, and are stored on the server in your mailbox.

Figure: Bad example - My Templates are limited in size and sharing capabilities, making them less useful for collaborative environments

More information on My Templates.

Option 3 - Signatures

Simple to create but are stored locally, so they can't be shared with other devices or users. Signatures have a 5000 character limit.

Figure: Bad example - Signatures are easy to create but lack sharing capabilities and are limited by storage constraints

More information on Signatures.

Option 4 - Quick Parts

Supports rich text but is stored locally and can't be shared.

Figure: Bad example - Quick Parts are useful for rich text but not suitable for sharing among users

More information on Quick Parts.

Option 5 - Word Documents on SharePoint

Allows for rich text and can be shared with anyone, but requires switching to another window to use.

Figure: OK example - Word documents on SharePoint support rich text and easy sharing, although the process lacks efficiency

Option 6 - Dynamics 365 Email Templates

Offer rich text, can be shared with anyone, and provide access to contact data. However, they are complex to set up, fonts can be tricky, they don't work with meetings, and may involve many clicks to access.

Figure: OK example - Dynamics 365 Email Templates have robust features but are complex to manage and access

More information on Dynamics 365 Email Templates.

Option 7 - officeatwork Content Chooser

Supports rich text and allows for easy sharing via SharePoint. Setup is straightforward—simply upload a Word document. However, templates must be updated manually.

Figure: Good example - officeatwork Content Chooser offers ease of use and sharing, though it requires manual updates

More information on officeatwork Content Chooser.

Warwick Leahy
Tanya Leahy
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